IM
    Internet Media
    Solutions
    Engagement Options

    AI Solutions Scoped Around Your Business

    Pricing depends on the scope of the system—including communication volume, locations, workflows, integrations, implementation complexity, and the level of ongoing management required. We start with a 15-minute Discovery Call to determine whether there is a practical fit for your business.

    Scoped to Your Business Implementation Support No Long-Term Sales Process
    CORE COMMUNICATION SYSTEMS

    Digital, Phone, or Connected Coverage

    Conversation AI handles digital inquiries. Voice AI Receptionist handles phone calls. The Complete AI Customer Communication System connects both in one managed system.

    Conversation AI

    For businesses that need faster two-way response across website chat, SMS, Facebook, and Instagram—without AI phone answering.

    Scoped to your channels, workflows, integrations, volume, and management requirements.

    Website chat
    SMS conversations
    Facebook and Instagram messaging
    Lead qualification
    Appointment-booking support
    Follow-up automation
    CRM updates

    Best for: Businesses that want faster digital customer response without AI phone answering.

    Book a 15-Minute Discovery Call
    Fully Managed Voice AI

    Voice AI Receptionist

    For businesses that need important phone calls answered, qualified, transferred, or moved toward appointment booking.

    Scoped to your call volume, routing rules, integrations, and management requirements.

    24/7 AI call answering
    Simultaneous call handling
    Common-question handling
    Lead capture and qualification
    Appointment booking
    Live transfers
    CRM and calendar integration
    Ongoing optimization

    Implementation level: Fully Managed Voice AI

    DIY Platform Access and guided Built With You implementation are also available.

    Compare Voice AI Implementation OptionsBook a 15-Minute Discovery Call

    Complete AI Customer Communication System

    For businesses that need one managed system connecting phone and digital customer communication.

    The Complete System is scoped around the communication channels, locations, workflows, integrations, call and message volume, and level of ongoing management your business requires.

    Everything in Conversation AI
    Everything in Voice AI Receptionist
    Reputation AI
    Automated review requests
    AI-assisted or automated review responses
    Cross-channel lead follow-up
    Advanced CRM automation
    Ongoing cross-channel optimization

    Best for: Businesses that want one integrated system instead of solving phone and digital communication separately.

    Combines phone and digital customer communication with Reputation AI and cross-channel automation in one managed system.

    Book a 15-Minute Discovery Call

    Key Differences at a Glance

    Conversation AI

    Scoped engagement

    Primary focus:

    Digital customer conversations

    Website chat, SMS, Facebook, and Instagram messaging.

    Voice AI Receptionist

    Scoped engagement

    Primary focus:

    Phone conversations

    AI phone answering, routing, qualification, and booking.

    Complete AI Customer Communication System

    Scoped engagement

    Primary focus:

    Connected phone and digital customer communication

    Phone + website + messaging + social channels + Reputation AI + cross-channel automation.

    VOICE AI IMPLEMENTATION OPTIONS

    Choose DIY, Guided, or Fully Managed Voice AI

    Voice AI is available with different levels of implementation responsibility. Compare platform access, guided setup, and fully managed implementation based on how much your team wants to configure, test, troubleshoot, maintain, and optimize internally.

    DIY Platform Access — Client-managed implementation

    Built With You — Shared implementation responsibility

    Fully Managed Voice AI — Managed by Internet Media Solutions

    A DIFFERENT PRICING MODEL

    Performance-Based Database Reactivation

    For businesses actively investing in paid advertising that have eligible first-party paid leads sitting unconverted in their CRM.

    Our AI-powered database reactivation system starts by re-engaging the recent paid leads already sitting in your pipeline.

    No Setup FeeNo Monthly RetainerPerformance-Based

    Internet Media Solutions is paid when a lead is converted.

    The conversion event is defined with each client based on the business model and may be a booked appointment, qualified appointment, completed consultation, signed agreement, paid customer, or another mutually agreed event.

    Learn About Database Reactivation

    Need a More Complex Configuration?

    Multi-location organizations, high-volume businesses, and companies with advanced routing, integrations, departmental workflows, or multi-brand requirements may need a custom configuration.

    Multiple locations
    High call or message volume
    Advanced CRM integrations
    Departmental routing
    Complex workflow automation
    Multi-brand implementation
    Book a 15-Minute Discovery Call

    Not Sure What Your Business Needs?

    Not sure which problem to address first? The Business Performance Assessment helps identify where customer response, follow-up, administrative work, or operational bottlenecks may be costing your business time, capacity, or revenue.

    Your results can then show where practical AI or automation may help address the problems identified.

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