Choose the Right Voice AI Implementation Option
All three options can support AI phone conversations. The difference is how much setup, testing, troubleshooting, maintenance, monitoring, and optimization your team wants Internet Media Solutions to handle.
These are three implementation levels for Voice AI—not three different customer-communication systems.
DIY Platform Access
$197/month
Plus usage-based platform costs
$295 one-time platform setup
Responsibility: Client managed
Best for businesses with the internal time and technical confidence to configure, test, troubleshoot, update, and maintain the system themselves.
See If DIY Platform Access Fits My BusinessBuilt With You
$495/month
Plus usage-based platform costs
$495 one-time guided setup
Responsibility: Shared responsibility
Best for businesses that want expert guidance but can participate in setup, testing, approvals, updates, and ongoing management.
See If Built With You Fits My BusinessFully Managed Voice AI
$995/month
Standard usage included. Expanded usage or more complex configurations may require adjusted pricing.
$495 one-time setup
Responsibility: Managed by Internet Media Solutions
Best for businesses that want Voice AI implemented and managed without turning their staff into an AI implementation and support team.
This is the fully managed Voice AI Receptionist plan shown on the main Plans & Pricing page.
See How Fully Managed Voice AI Would WorkCompare Implementation Responsibility
The monthly price reflects not only platform access, but also who is responsible for planning, configuration, testing, troubleshooting, maintenance, monitoring, and optimization.
| Feature | DIY Platform Access | Built With You | Fully Managed Voice AI |
|---|---|---|---|
| Monthly price and setup fee | $197/month plus usage; $295 setup | $495/month plus usage; $495 setup | $995/month; $495 setup |
| Primary implementation owner | Client | Shared between the client and Internet Media Solutions | Internet Media Solutions |
| Call-flow and AI configuration | Client configured | Guided configuration | Designed and configured by Internet Media Solutions |
| CRM and calendar connection | Client managed | Guidance provided | Implemented and tested by Internet Media Solutions |
| Testing and troubleshooting | Client managed | Shared with limited guidance | Managed by Internet Media Solutions |
| Monitoring and ongoing optimization | Not included | Limited support; client remains responsible for ongoing management | Included |
What Each Option Includes
Explore the Complete AI Customer Communication System
Voice AI focuses on phone conversations. The Complete AI Customer Communication System is a separate integrated offer for businesses that also need website chat, SMS, Facebook and Instagram messaging, reputation management, and connected follow-up.
$995 one-time setup
Not Sure Which Level Fits Your Business?
Tell us how your business currently handles calls, technology, implementation, and ongoing system management. We’ll help identify which Voice AI option matches your available resources and desired level of responsibility.
